The purpose of this policy is to explain how Ageing With Optimism collects, protects, and uses personal data. Ageing With Optimism is committed to ensuring that any personal data supplied by its customers or is otherwise generated by its business activities is collected and processed fairly and lawfully.
2. What Types Of Personal Data Does Ageing With Optimism Collect?
Ageing With Optimism needs certain personal data to enable it to provide its products and services to its customers and end users. The personal data collected will generally include: company name, company size and sector, individual contact names and job titles for delivery, installation, support and billing, postal address, telephone and fax numbers, e-mail addresses. Ageing With Optimism also has access to personal data that is generated over the Network utilised by Ageing With Optimism services including IP and email addresses for incoming and outgoing data and network usage data. In certain circumstances Ageing With Optimism may also collect financial information about Ageing With Optimism customers and end users from third parties to enable Ageing With Optimism to assess its risks in granting credit terms and contact information about organisations Ageing With Optimism considers may be interested in Ageing With Optimism products and services.
3. How Does Ageing With Optimism Obtain Personal Data?
Ageing With Optimism obtains personal data in a number of ways including from orders placed by customers and end users (whether by telephone, fax or email or by application form); from enquiries made by existing customers and potential customers, (including information gathered at marketing events and via the Ageing With Optimism website); from third party list brokers; from resellers who pass on personal data to Ageing With Optimism about end users; and directly from the Network utilised by Ageing With Optimism services.
4. How Does Ageing With Optimism Use The Personal Data It Holds?
4.1 Providing and Improving the Ageing With Optimism Service
Most of Ageing With Optimism’s use of personal data is necessary to enable it to provide a service to its customers and its end users, including order processing, delivery, installation and support services as well as for invoicing and in order to answer general customer enquiries. In addition, Ageing With Optimism may also use personal data to improve on the level and type of service Ageing With Optimism offers to its customers. As part of this interest in improving the service provided Ageing With Optimism may process personal data for the purposes of sales analysis and customer usage statistics.
4.2 Direct Marketing
Ageing With Optimism may from time to time inform its customers, end users and potential customers about Ageing With Optimism and Ageing With Optimism affiliate products and services and other information Ageing With Optimism feels may be of interest.
Customers and other recipients of information from Ageing With Optimism may indicate at the time they first place an order with Ageing With Optimism whether or not they wish to receive such information or at any later time by simply contacting Ageing With Optimism as indicated in paragraph 9 below.
5. To Whom Does Ageing With Optimism Disclose Personal Data?
As a general rule, Ageing With Optimism does not disclose personal data to unaffiliated third parties except where customer consent has been obtained, where Ageing With Optimism is under an obligation by law to disclose personal data or where Ageing With Optimism has contracted with third parties to assist in providing services to Ageing With Optimism customers such as for delivery, installation and systems support services.
6. How Does Ageing With Optimism Protect the Personal Data it Holds?
Ageing With Optimism takes customer confidentiality and security very seriously. Ageing With Optimism has implemented appropriate internal security procedures that restrict access to and disclosure of personal data within Ageing With Optimism. These procedures will be reviewed from time to time to determine whether they are being complied with and are effective.
Ageing With Optimism will also actively investigate and cooperate with law enforcement agencies any allegations of abuse or violation of system or network security.
7. Customers’ Rights
The law in certain jurisdictions (including countries within the European Economic Area) gives individuals whose personal data is held by Ageing With Optimism specific rights to access and rectify personal data held about them. These include the right to:
obtain from Ageing With Optimism, for a prescribed fee, confirmation that personal data is held, as well as a written description of such personal data, the purpose(s) for which it is being used, the source(s) of the personal data and details of any recipients;
request the deletion or rectification of personal data which is inaccurate; and
as explained in paragraph 4.2 above to object to any unsolicited information sent by Ageing With Optimism regarding promotions or new products and services.
8. Contact Details
If any individual wishes to contact Ageing With Optimism regarding the personal data held about them or has any other question about Ageing With Optimism’s data privacy procedures, they should direct an email to info@Ageing With Optimism-ipswich.co.uk.
9. Policy Updates
As part of Ageing With Optimism’s commitment to compliance with data privacy requirements, and to reflect changes in Ageing With Optimism’s operating procedures, Ageing With Optimism may update the terms of this policy from time to time and will post the revised policy on this page.
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